PAB Property Signature (a trading name of PAB Staffing Solutions Ltd, Company No. 16561497) understands that plans may change. We aim to be fair and flexible while ensuring our team’s time and resources are properly respected.

This policy applies to all cleaning, painting and décor bookings.

1. Cancelling or Rescheduling a Booking

To cancel or change your booking, please contact us as soon as possible:

 07551 526884
 contact@pabpropertysignature.co.uk

We kindly ask for sufficient notice:

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This helps us cover staff scheduling and lost work opportunities.

2. If We Need to Cancel

In rare cases where we must cancel due to unforeseen circumstances (e.g., illness, emergencies, severe weather), we will:

• Notify you as soon as possible
• Offer a suitable alternative date/time
• Prioritise your booking at the next available slot

3. Refunds

Refunds may be issued when:

• An overpayment has been made
• Services are cancelled with more than 48 hours’ notice and prepayment was made
• We are unable to fulfil the service, and rescheduling is not possible

Refunds are processed within 3-5 business days to the original payment method.

4. Quality Guarantee

If you are not satisfied with part of the service:

• Please notify us within 24 hours of completion
• We will return to correct the issue at no additional cost where reasonable

5. Access to Property

If our team is unable to gain access due to keys, codes or tenant access issues:

• The full-service fee may be charged

This is to cover labour and time allocated to your service.

6. Changes to This Policy

We may update this policy periodically.
The most recent version will always be available on our website.

 07551 526884
 contact@pabpropertysignature.co.uk

For cancellations, refunds or policy questions:

PAB Property Signature
Trading name of PAB Staffing Solutions Ltd
Company No. 16561497
 07362440651
Northampton, United Kingdom